The Operations Division of Fire Rescue includes firefighters and firemedics who are on duty around the clock to respond to emergencies throughout the city. They are housed in five fire stations strategically located to ensure effective response times to all neighborhoods and commercial areas, and each station always has a crew consisting of, at minimum, a lieutenant, a driver / engineer and three firefighters or firemedics. Additionally, a captain is in charge of each shift and another captain is in charge of Emergency Medical Services (EMS) and responses on each shift.
The Operations Division responds to more than 9,000 calls for emergency assistance every year, the majority of which are for medical emergencies. They also respond to structure fires, vehicle fires, brush / wild land fires, hazardous materials incidents, rescues, extrication emergencies, bomb scares, gas leaks, and public assistance calls.