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Fire Rescue Customer Survey
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Customer Satisfaction Survey
Palm Beach Gardens Fire Rescue is continuously looking for ways to improve our level of service. Please take the time to answer this brief three question survey, as your feedback is important to us, and will help educate us as to how well we are doing, and what we can do to improve. Your response to this survey will go directly to Fire Chief Keith Bryer. Thank you very much for your time, cooperation and feedback.
1. How do you rate the professionalism of fire rescue personnel? (competence, courtesy, care and concern)
EXCELLENT
GOOD
FAIR
POOR
2. Did fire rescue personnel provide information regarding your emergency in an understandable and concise manner?
AGREE
SOMEWHAT AGREE
DISAGREE
3. How would you rate your overall experience?
EXCELLENT
GOOD
FAIR
POOR
4. If you would like to have the Fire Chief follow-up with you within 72 hours, please leave your name, number and contact email.
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